Network Requirements

Introduction

The purpose of this document is to inform enterprises of the network requirements for firewall and web proxy configuration for the CallSights client to connect to the required internet-based endpoints and to operate correctly.

Whitelisting of domains and endpoints

You may need to whitelist the destination ports in the following table for all of your enterprise firewalls and web proxies. Whitelisting these ports allows devices and applications to access supporting cloud services, domain names, and IP addresses.

Purpose | Domain

Discovery | https://discovery.cti-host.com

Branding |  https://resource.cti-host.com

Licensing | https://licensing.cti-host.com

Security software

You may need to configure your cloud-based security software (network firewalls and web proxies) to whitelist the domains listed in this document’s tables.